Returns & Exchanges
At Dr. Brighten Essentials, we want you to feel confident in every piece you wear; if your selection isn't the perfect fit, we offer a 30-day window for returns and exchanges. All items must be in their original, unwashed, and unworn condition with tags attached to be eligible for a refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place the items in their original packaging and include the packing slip provided in the portal to ensure faster processing.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5 to 7 business days.